Frequently asked questions
When should i replace the carbon filters?
Our PureZ+ silver impregnated carbon block can last up to 1600 gallons or 6000 liters. We estimate this to be good for approximately 6 months time for a regular household of 4.You can estimate your replacement time by calculating how many times you refill your systems in a week and multiplying that by how much the housing holds (225 gallons/ 10.2 litres).
Can i use the AquaEasy out of the box?
It is recommended run the blocks under warm water before installing. Also better to flush the blocks once by passing 8 litres through the filter before using
Should I Clean My Stainless Steel Housings regularly?
Like any utensils. We recommend to scrub and clean periodically. It is best to clean the housing using dish washer and scrub every 2-3 weeks to keep stainless steel clean.
Is my AquaEasy rusting?
No. What you are seeing are knowns as oxidised stains. Stainless steel contains chromium which when exposed to oxygen in the atmosphere can create thin layer called chromium oxide, This is easily fixable. You can clean it with warm water and mild detergents.
How to clean my AquaEasy?
Clean the carbon blocks by removing it safely first, Run it under warm running water and scrub it with a soft tooth brush or a mild abrasive like a 3M scotch brite until the original colour of the blocks are restored. Please note not to use soap or any detergents while cleaning the blocks. Stainless Steel components of AquaEasy can be cleaned by using warm water and a mild detergent, Please make sure to remove the carbon blocks while using detergent.We recommend to clean both blocks and the housing every 20 days to keep it fresh.